Archive for the 'Client Portal' Category

*Scheduled* Client Portal Maintenance Tonight

Dear Customer,

We have a planned maintenance window starting 14/02/2012 – 17:00 GMT

What?
EX Networks will be performing upgrade works on our Client Portal and Ticketing system. During the maintenance window customers may experience sporadic outages of http://noc.exn.org.uk/. Our support email support@exn.org.uk will remain active and monitored.

Why?
This maintenance is essential to stay up to date with the latest patches of our software we use to power the Client Portal. With this upgrade we will also be rolling out some new features.

When?
Start: 14/02/2012 17:00 GMT
End: 15/02/2012 05:00 GMT

We apologise for any inconvenienceĀ this may cause, please feel free to contact support through the usual channels if you have any questions.

Kind Regards,
EXN NOC