Dear Client,
We appear to have lost all connectivity to our devices at BlueSquare Maidenhead.
We are working with the datacentre to resolve the problem.
Updates to follow.
Kind Regards,
Network Operations Centre.
Update 06:23
We have been informed by BlueSquare they are having problems with connectivity. Their engineers are working on the problem and we should have an update shortly.
Kind Regards,
NOC.
Update: 08:07
Connectivity has been restored. RFO to follow.
Update 20/01/2012
Dear Customer,
We have released a RFO for this incident, you can download and review it from the link below.
http://noc.exn.org.uk/docs/RFO_BSQ3_connectivity_18-01-12.pdf
Kind Regards,
NOC.